Frequently Asked Questions
Everything you need to know about Toadfish apparel and service.
What is the typical shipping timeframe for Toadfish orders?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally take 10-14 business days.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on each product page. Our apparel is designed with a modern fit; if you prefer a looser feel, we recommend sizing up.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
Are Toadfish garments sustainably made?
Yes, we prioritize ethical manufacturing and use eco-friendly materials such as organic cotton and recycled polyester in a significant portion of our seasonal collections.
How should I care for my Toadfish apparel to ensure longevity?
To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or hanging to dry.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay and Afterpay.